Frequently Asked Questions
Please visit www.OurismanTravel.com to learn more about who we are.
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I took the quiz. Are these itineraries my only options?
Of course not! We’ve collected a list of the most popular activities and our favorite luxury hotels in some of the top destinations around the world and we’ll be adding even more destinations. Your quiz results are just the beginning! This is meant to be a starting point to help you imagine your next dream vacation. Then, contact us and we’ll further personalize your itinerary to make it your best trip yet. To learn more, click here.
I’m ready to book a trip! What do I do next?
If you are interested in working with Ourisman Travel to plan your next trip, please click here to fill out our travel request form and someone from our team will be in touch to help you get started. You can also check out our guide on “How to become a client” for more information on the types of trips that our clients take and our style of booking.
Why should I book my trip with Ourisman Travel?
Through our affiliation with Brownell Travel, the oldest travel agency in the United States, we have access to several networks that allow us to provide added value to our clients. These networks include Virtuoso, Four Seasons Preferred Partner, Ritz- Carlton STARS, Dorchester Diamond Club, and so many more! We also have personal connections with travel companies that specialize in unique destinations and experiences around the world. Our connections make it possible for you to have the best experience while traveling.
But, it isn’t just about “who we know;” it’s also about what we know. We are luxury travel specialists, and our team stays on top of the latest luxury travel products and trends around the world. But at the end of the day, we focus on becoming specialists in our clients. We make it a point to learn your interests and travel styles to make sure you get a personalized experience, no matter where you are in the world.
What sets Ourisman Travel apart from other Travel Advisors?
We match your travel tastes with concierge-level amenities and destination expertise to craft travel that exceeds expectations. We offer in-depth knowledge and personal connections in a variety of destinations around the world, including: Hawaii, Paris, New York, Hong Kong, Bali, The Caribbean, South and Central America, and Africa. Our preferred partner status with Four Seasons, Ritz-Carlton, Mandarin Oriental and other fine hotels, along with our Virtuoso affiliation, translates into VIP stays for you at over one thousand hotels and resorts worldwide.
What are the benefits of working with Ourisman Travel?
Many of the hotels in our networks provide extra value to our clients. More often than not, these benefits include free room upgrades, food and beverage credits, spa credits, and luxurious welcome amenities. Without the help of one of our travel advisors, you could be missing out on a great value!
What is Virtuoso?
Virtuoso is a network of hotels that allows us to build relationships with staff and vendors. Through Virtuoso, we are able to highlight the importance of our clients and communicate their special requests or needs to the hotels in which they are staying. To learn more about Virtuoso, click here.
What is Brownell Travel?
Brownell Travel provides us with the technical support needed to run our business with utmost efficiency. Brownell Travel is a member of nearly every preferred partner program in the travel industry, ensuring that its affiliated travel advisors have access to the best promotional information and benefit packages. Being affiliated with Brownell Travel allows us to request that our clients receive extra special attention. To learn more about Brownell Travel, click here.
Can’t I just book my trip myself?
When you book your trip through an online travel service, you become one in a large crowd. You are anonymous to the hotels and travel companies, and you definitely don’t receive a VIP experience. When you book direct with a hotel, you may receive some recognition from that hotel, but you miss out on valuable complimentary amenities. When you book a trip with Ourisman Travel, you get personalized attention from the moment you start planning the trip and all the way through until you return home. You will receive valuable travel advice and guidance so you can feel assured that you are making the best choices for your tastes. You will be at the top of the list of VIP clients at each hotel and the staff will be aware of your preferences before you even arrive. Travel will never be the same again!
Doesn’t using a travel agency mean I will have to pay more than if I booked a trip myself?
At Ourisman Travel, we do not charge hotel booking fees, and we make sure you get the best value for the rate. When your travel needs are more complex, we will charge an itinerary design fee, money well spent when you consider that you are enlisting a luxury travel expert to consult on every detail of the trip! We will advise on everything from logistics to behind-the-scenes tours, to special dining and once- in-a-lifetime experiences. Nothing will be left to chance (unless you want it that way!)
How do I become a client of Ourisman Travel?
We accept new clients on a selective basis in order to maintain our quality of service for our existing clients. To get a feel for the type of clients we work with, feel free to visit the webpage, where our “Are we a good fit” section will help you gauge if you would like to work with us. If you think you are a good fit and are interested in working with Ourisman Travel to plan your next trip, please click here to fill out our travel request form. Someone from our team will be in touch to help you get started.